Here at Dominique, we pride ourselves on providing high-quality products to all of our customers. For that reason, your satisfaction and happiness are our top priority, even in the process of returning or exchanging our products. If you are not feeling completely satisfied with your purchase for any reason, please return it for a refund or exchange within 14 days after your confirmed delivery.
Your satisfaction and happiness are our top priority. If or any reason you have decided to return a product, please reach out to our customer service at Support@dominique.com before returning your item.
Here are some more key points of our return policy:
Unauthorized Returns: Return shipping charges will be charged to your account for unauthorized returns, so please make sure to contact us at support@dominique.com before returning anything.
*Please note our criteria for evaluating our returns is subjective and can depend on a case-by-case basis.
Steps to Return:
Shipping Cost Refund: Original shipping and return shipping charges are non-refundable unless they result from our own error. If you have reason to believe that it is an error on our part, don't hesitate to get in touch with Support@dominique.com so we can follow up with the issue appropriately.